Frequently asked questions

Frequently Asked Questions

Practical information for prospective students and families.

A confident start

Prepared, connected, and supported

Academic preparation, practical insight, and early community-building to help students feel welcome before term starts.

Residential • Academic skills • Peer support • Durham experience

Do I need to pay to attend?

No, the course is supported through institutional funding that helps cover core participation costs such as accommodation, catering, and travel support.

What will I do during the week?

Students take part in academic workshops, writing and discussion sessions, activities focused on preparing for higher education, and opportunities to experience Durham’s libraries, colleges, and student community.

Will I meet other students?

Yes. One of the most important parts of the course is the chance to meet peers, near-peer mentors, and staff before term begins, helping students feel less alone and more connected.

What support is available?

The programme includes academic and pastoral support, reasonable adjustments where required, and early referral to further support services if needed.

Will this help me feel more prepared for Durham?

Student feedback suggests that the course has a very positive impact on preparedness, academic confidence, and sense of belonging.

What should I bring?

You can bring everything you were planing to bring to University. We will help you move it to your allocated college at the end of the course, over the weekend before Welcome Week begins. Don’t worry, we won’t move you from St. Mary’s until your allocated room is avaiable.

How do I claim my travel expenses?

Once you arrive, you will be given a link to a claim form. You can claim up £100. Please note:

Mileage costs for using a private car are paid at 45 pence per mile from your home postcode for a one way journey only.

We will only pay travel cost into the bank account of the Student attending the course.

You must attach an image of your receipt where travelling by public transport.

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